Salesforce Testing Services

The problem

A Salesforce org is a product. Flows, validation rules, profiles, Lightning pages, and the integrations that push data in and out all change when someone “just updates a field.” Users meet the defect as a record that will not save, a permission that silently hides a button, or a sync that wrote yesterday’s value.

Salesforce testing services are QA on that org — the journeys and integrations you actually use — not a recertification of the platform.

What this page will not claim

• A Salesforce partnership, ISV listing, or consultant badge we do not hold
• That we administer your org, sell licences, or replace your Salesforce admin
• Invented client orgs, pass rates, or “certified on every cloud”
• Coverage of every Salesforce product (Sales Cloud, Service Cloud, Experience Cloud, Industry Clouds) unless you name the surface

If you need an implementation partner, hire one. This page is testing.

What’s at risk without it

• A flow that worked in a sandbox and fails after a production deploy
• Profile and permission-set drift: one role can see PII, another cannot complete the job
• An integration that double-writes or drops a required field
• A release weekend that nobody regression-tested because “it’s just config”

What we test

• Named user journeys in the org you give us (lead → opportunity, case, community, whatever is in scope)
• Flows, validation, and the error the user actually sees
• Profiles, permission sets, and sharing — as QA, not as a security pentest
• Integrations and APIs that touch Salesforce, when we have a sandbox
• Regression after a change set, unlocked package, or config release

Parent surfaces: API testing, functional testing, regression. Engagement still sits under QA outsourcing or a dedicated QA team.

Our approach

1. Name the org, the sandbox, and the journeys that must not break
2. Get users that match the roles you care about — not one sysadmin login for everything
3. Execute and log defects with the record, the user, and the step
4. Re-run after the next deploy. Salesforce work that is “tested once” is not tested

We need a sandbox. We do not run destructive cases in production unless you explicitly scope a read-only check.

Deliverables

• Case set mapped to the journeys and integrations in scope
• Defects in your tracker with org, user, and evidence
• A short list of what was not tested (other clouds, other packages)

Suitable for

Product and operations teams who own a Salesforce org and need QA on the custom and integrated parts — especially before a go-live or a busy season.

FAQs

Are you a Salesforce consulting partner?

No. We test. Implementation, licencing, and admin retainers are different jobs.

Do you need a full copy of production?

A sandbox that matches the journeys in scope. A full copy is useful; it is not a claim we require one on every engagement.

Can this include Experience Cloud or a community?

Yes, if you name it and give us users. We will not assume every cloud is in the plan.